Q: How much does a subscription to Chayenu cost?

A:  The USA subscription price is $156/year (that’s $3 a week).

To see prices for all other countries, please visit our subscribe page here: chayenu.org/subscribe

Q: What is your refund policy

A: Chayenu offers 100% refund on subscriptions not yet shipped. So, for example, if you cancel after 3 months, we will refund you for the remaining 9 months of the year.

Q: What is your privacy policy

A: We protect your information and never store credit card data. Learn more about privacy.

Q: What are your terms and conditions of use

A: Our website and publications are copyrighted. Learn more about Terms and Conditions.

Q: How long does it take from when I subscribe until I get my first shipment?
A: If you are in the USA, your first issues should arrive within 2 weeks of subscribing. For international, please allow up to 6 weeks.

Q: How does Chayenu get delivered?
A: In the U.S., Chayenu is shipped via USPS- Standard Mail, 2 editions at a time (26 mailings a year). 

Internationally, it varies, but it’s generally every 4 weeks, 4 issues at a time.

Q: What happens if my Chayenu does not arrive?
A: Chayenu works hard to ensure everyone receives their subscription in a timely manner. We do however rely on the USPS’s efficiencies. If you have not received your Chayenu by the Tuesday before you need it, please contact us and we will send you a replacement via express mail.

Q: What if I move?
A: Contact us and we will update your address. PLEASE NOTE: If you update your address just after we ship, it can take up to 5 weeks for the next shipment to arrive at your new address.

Q: Are there bulk discounts available?
A: We only offer group discounts for 10 or more subscriptions mailed within the USA. Contact us for details.

Q: How do I dispose of my old editions?

A: Please visit Chayenu.org/shaimos.

For support, common questions and more FAQS visit: Chayenu Support